Terms Of Service

This website is operated by From My Heart. Throughout the site, the terms “we”, “us”, and “our” refer to From My Heart. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing jewellery from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

If you do not agree to all the terms and conditions, you may not access the website or use our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our jewellery online.


Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or you have consented to allow any minor dependents to use this site.

You may not use our jewellery or Services for any illegal or unauthorized purpose, nor violate any applicable laws in Pakistan or your jurisdiction.

Any breach of these Terms may result in immediate termination of Services.


General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding payment details) may be transferred unencrypted across networks. Payment information is always encrypted.

You may not reproduce, copy, sell, or exploit any part of the Service without written permission from us.


Accuracy of Information

Information on this site is provided for general purposes only. We do not guarantee accuracy, completeness, or timeliness, especially regarding product descriptions or availability.

We reserve the right to update or modify site content at any time without obligation to notify users.


Modifications to Service & Prices

Jewellery prices are subject to change without notice.

We may modify or discontinue the Service at any time without liability.


Products & Services

Our jewellery is sold online and may be available in limited quantities. Returns or exchanges are governed strictly by our Refund Policy.

We strive to display product images and colors accurately, but screen variations may occur.

We reserve the right to limit sales, quantities, or discontinue any product at our discretion.


Billing & Account Information

We reserve the right to refuse or cancel orders suspected of fraud, resale, or misuse.

You agree to provide accurate and updated account and billing information.

For details, please review our Refund Policy.


Optional Tools

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.


Third-Party Links

Our site may contain third-party links. We are not responsible for their content, policies, or transactions.


User Comments & Feedback

Any reviews, suggestions, or feedback you submit may be used by us without obligation or compensation.

You agree not to post unlawful, abusive, misleading, or infringing content.


Personal Information

Your submission of personal data is governed by our Privacy Policy.


Errors & Omissions

We reserve the right to correct errors related to pricing, descriptions, or availability and to cancel affected orders.


Prohibited Uses

You may not use this site to:

  • Violate laws

  • Infringe intellectual property

  • Submit false information

  • Upload malware

  • Harass, abuse, or discriminate

  • Interfere with site security

Violation may result in termination.


Disclaimer & Limitation of Liability

All Services and jewellery are provided “as is” and “as available.”

From My Heart shall not be liable for any direct or indirect damages arising from the use of our Services or products, to the maximum extent permitted by Pakistani law.


Indemnification

You agree to indemnify and hold From My Heart harmless from claims arising from your breach of these Terms or violation of any law.


Severability

If any provision is found unenforceable, the remaining provisions remain valid.


Termination

These Terms remain effective unless terminated by you or us. We may terminate access for violations without notice.


Entire Agreement

These Terms and related policies constitute the entire agreement between you and From My Heart.


Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan.


Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of changes.


Contact Information

For questions regarding these Terms, contact us at:

📧 fromyheart.jewellery@gmail.com
📍 A Block, Revenue Society, Lahore, Pakistan